Shipping & Returns

Everything you need to know about getting your custom tees.

Shipping

Standard US

5-10 business days

$4.99 (free on 2+)

Europe

10-15 business days

$7.99 (free on 3+)

Asia Pacific

10-20 business days

$9.99 (free on 3+)

Rest of World

14-21 business days

$12.99

All orders are produced on-demand and shipped from the nearest fulfillment center. Production takes 2-5 business days before shipping.

Where We Ship

We ship to 30+ countries including:

US, Canada, UK, Germany, France, Italy, Spain, Netherlands, Australia, Japan, South Korea, Singapore, Sweden, Norway, Denmark, Finland, Belgium, Austria, Switzerland, Ireland, Portugal, New Zealand, Poland, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Slovakia, Slovenia

Returns & Exchanges

30-Day Satisfaction Guarantee — Not happy with your order? We'll make it right.

  • Wrong size? We'll send a replacement at no cost.
  • Print quality issue? Full refund or free reprint — your choice.
  • Changed your mind? Return unworn items within 30 days for a full refund.
  • Damaged in transit? We'll reship immediately.

To start a return, email hello@shirtgen.ai with your order number and reason. We typically respond within 24 hours.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can also check your order status anytime on your Orders page.

Still have questions?

We're here to help.

Contact Support